Good evening, what makes you nauseous?

Just as waiters avoid asking customers what foods they find unappetizing, there's good reason not ask clients or stakeholders what technologies they think are objectionable.



"Are there technologies you object to using?"

becomes...

"What technologies are you particularly comfortable with?"

Jekyll and Decide

Ambiguous decisions can make projects come to a screeching halt. Recasting decisions as approvals is a helpful alternative.



For example,

"We submitted a proposal last week and we're waiting for you to decide what to do."

becomes...

"We're ready to move ahead as soon as we receive an approval on the proposal submitted last week."